Transcription
Case Studies
Browse below to get an idea for how I think.
I'm a user experience (UX) professional based in beautiful Boston, MA, specializing in generative and evaluative design research. I love thinking critically about experience design, whether I'm drawing up a study plan, sifting through data, ideating design solutions or reporting my findings.
Focus
Groups
Study planning
- Jay Messenger
User study
facilitation
Hi there!
Methods
Pain point
analysis
(benchmark usability study)
Usability testing
Participant
recruitment
Affinity
diagramming
User interviewing
(Lab-based,
contextual &
remote)
(iterative usability testing & evaluation)
(mixed method user evaluations & user research)
Ethnography
Heuristic
evaluation
Competitive
Analysis
Process
Presentation
design
(beta testing & development)
Card sorting
Report writing
Memoing
Concept testing