Transcription
Case Studies
(mixed method user evaluations & user research)
User study
facilitation
Hi there!
Methods
Pain point
analysis
(benchmark usability study)
Concept testing
Affinity
diagramming
Process
Presentation
design
Study planning
Card sorting
Usability testing
Participant
recruitment
User interviewing
Memoing
(Lab-based,
contextual &
remote)
(beta testing & development)
Ethnography
Heuristic
evaluation
Report writing
Competitive
Analysis
(iterative usability testing & evaluation)
Focus
Groups
- Jay Messenger
Browse below to get an idea for how I think.
I'm a user experience (UX) professional based in beautiful Boston, MA, specializing in generative and evaluative design research. I love thinking critically about experience design, whether I'm drawing up a study plan, sifting through data, ideating design solutions or reporting my findings.